Terms of Condition for Qualifying for Exchange or Shop Credit:

We CAN NOT accept returns on items that are not in their original condition and that have been altered in any way.

We do not accept Returns on wigs that have been altered NO EXCEPTIONS. This includes but is not limited to doing any of the following:

• DO NOT Cut the Lace

• DO NOT Tear or Rip the Lace

• DO NOT Put Glue on the Unit

• DO NOT Put products on the Unit

• DO NOT Put any chemicals on the Unit

• DO NOT dye the Unit

• DO NOT attempt to correct the problem yourself prior to calling us

• DO NOT Style or Cut the Hair of the Unit

• DO NOT Perm the Unit


• DO NOT WEAR the Unit

• DO NOT destroy or lose original packaging including wig caps and wig bag

• Units that are damaged by customer will not be accepted under our return policy.

If you do any of the above, we WILL NOT accept the return and this policy will not apply. NO EXCEPTIONS

All packaging, including wig caps, wig bag, wig label or tag, etc. must be returned with the unit. NO EXCEPTIONS. We reserve the right to refuse an exchange if the terms in our return policy are not met.